1. Introduction

Electrobizz("we", "our", or "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our billing and inventory management software and website.

2. Information We Collect

We may collect the following types of information:

Account Information: Name, email, phone number, business name, and store details.
Business Data: Product catalogs, customer records, invoices, and inventory data entered into the software.
Usage Data: How you interact with our software and website.
Contact Form Data: Information submitted through demo requests, contact forms, and newsletter subscriptions.

3. How We Use Your Information

To provide and maintain our billing software services
To process demo requests and customer support inquiries
To send product updates and marketing communications (with consent)
To improve our software and website
To comply with legal obligations

4. Data Storage & Security

Your business data is stored securely with encryption in transit and at rest. We implement industry-standard security measures including access controls, regular backups, and secure API architecture. We recommend enabling role-based access controls within your store settings.

5. Data Sharing

We do not sell your personal or business data. We may share data with trusted service providers (e.g., cloud hosting, WhatsApp messaging via Twilio) solely to deliver our services.

6. Your Rights

You have the right to access, correct, or delete your personal data. Contact us at hello@electrobizz.com to exercise these rights.

7. Cookies

Our website may use cookies for analytics and functionality. You can control cookie preferences through your browser settings.

8. Contact Us

For privacy-related questions, contact us at hello@electrobizz.com.